Our IT operations solutions
Managed IT services
Cloud services
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We provide managed IT services for your infrastructure, network, security, cloud, devices and helpdesk services for your staff. We monitor, maintain, and support your IT environment, ensuring optimal performance, availability, and security.
These days, companies rely on digital tools - they're no longer just nice to have, they're the foundation that enables your business to operate efficiently, securely, and competitively.
At Red Eagle Tech, we understand that managing complex IT systems can not only be challenging and expensive, but also distract from your core business. Our IT Operations solutions take this burden off your shoulders, providing enterprise-grade technology management that's accessible and affordable for businesses of all sizes.
Our managed IT services provide enterprise-level support at a predictable monthly cost, eliminating the need for expensive in-house IT teams and unpredictable emergency support costs.
Many clients report saving 30-40% on their overall IT expenses while receiving higher quality service and support. We help you budget effectively with transparent, fixed monthly rates and no hidden fees.
Well-managed IT systems mean fewer disruptions, faster issue resolution, and more efficient workflows for your team.
Our clients typically see a significant reduction in IT-related downtime, with most issues resolved remotely before they impact productivity. Your employees can focus on their work without technology barriers, leading to improved overall business performance.
Our comprehensive cybersecurity approach protects your business from evolving threats and helps you meet compliance requirements.
We implement multiple layers of protection including advanced threat monitoring, endpoint security, and regular vulnerability assessments. This proactive approach significantly reduces your risk exposure and helps safeguard your valuable business data and reputation.
Work with a team of certified IT professionals with diverse specialisations that would be prohibitively expensive to maintain in-house.
Our technical team continuously trains on the latest technologies and best practices, ensuring you benefit from current expertise across all IT domains. This collective knowledge allows us to solve complex problems quickly and implement optimal solutions for your specific business needs.
We begin with a thorough evaluation of your current IT environment, identifying strengths, weaknesses, and opportunities for improvement.
Based on our findings, we develop a customised IT strategy aligned with your business goals, timeline, and budget constraints.
We deploy solutions with minimal disruption to your operations, ensuring a smooth transition to improved IT systems.
We provide continuous monitoring, maintenance, and support to ensure your systems remain secure, efficient, and aligned with evolving business needs.
We partner with industry-leading technology providers to deliver comprehensive, reliable IT solutions for your business.
Our strategic partnerships with Microsoft, CrowdStrike, Check Point, and other leading vendors ensure we can implement and support the most effective technologies for your specific needs. These relationships also provide us with advanced training, priority support channels, and early access to new features and updates.
Our team maintains certifications across all major platforms to ensure we deliver the highest standard of service.
We invest heavily in ongoing professional development and certification programs for our technical staff. This commitment ensures that our team is always up-to-date with constantly evolving technologies and industry best practices, allowing us to provide expert guidance and support for your IT environment.
"We had put off for years the need to migrate our outdated servers to a cloud solution with proper backup. The team at Red Eagle Tech were friendly and approachable from the outset, and since implementing this for us, our team is reporting issues far less regularly. We're also actually spending far less on IT than before while actually getting much better service. Highly recommended." - Richard T., Operations Director
UK-based manufacturing company
250+ employees
"Last year [2024] we had a ransomware scare and we realised then we needed to give our security some serious attention. We found Red Eagle Tech and they assessed our vulnerabilities, and implemented a comprehensive security plan that included everything from new firewalls to regular staff training sessions. They also guided us through our ISO compliance requirements with clear explanations that we could understand. Their team feels like an extension of our company now and are our go-to tech support team." - Sarah H., Managing Partner
London-based legal firm
50+ employees
We serve businesses of all sizes, from small operations with 10-15 employees to larger enterprises with hundreds of staff members. Our solutions are scalable and customisable to meet the specific needs and budget constraints of each client.
We're particularly well-positioned to serve small and medium-sized businesses that need enterprise-level IT capabilities without the overhead of a large internal IT department. Our flexible service models can grow with your business, ensuring you always have the right level of support.
Our service level agreements (SLAs) guarantee response times based on the severity of the issue. Critical problems receive immediate attention, typically within 15-30 minutes, while less urgent matters are addressed within 2-4 hours.
Our 24/7 monitoring systems often allow us to detect and resolve issues before they impact your business. For many common problems, our automated systems can implement fixes without human intervention, reducing downtime even further. Our tiered support system ensures that issues are appropriately escalated when necessary.
We offer flexible co-managed IT solutions that complement your existing IT resources. Our team can handle specialised tasks, provide additional capacity during busy periods, or offer expertise in areas where your internal team may have knowledge gaps.
Many of our clients maintain small internal IT teams focused on strategic initiatives and business-specific applications, while we manage infrastructure, security, and day-to-day support. This collaborative approach maximizes the value of your IT investments and ensures comprehensive coverage of all technology needs.
We implement a comprehensive, multi-layered security approach that includes advanced firewalls, endpoint protection, email security, data encryption, regular vulnerability assessments, and employee security awareness training.
Our security strategies are continuously updated to address evolving threats, and we conduct regular reviews to ensure compliance with industry and regulatory standards. We also implement robust backup and disaster recovery solutions to ensure business continuity in the event of a security incident or other disruption.
