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Empower your mobile workforce with intelligent automation and predictive insights
Join the 59% planning to adopt predictive maintenance in 2025. Our AI solutions deliver 75% time savings for field workers while improving first-time fix rates and customer satisfaction.
Workers report AI saves time
Planning predictive maintenance
AI-powered customer service
Currently use predictive AI
Manual scheduling wastes hours daily. Technicians zigzag across territories. Emergency calls disrupt entire schedules.
Wrong parts on vans lead to return visits. Excess inventory ties up capital. Stock-outs delay repairs.
Service history scattered across systems. Manuals difficult to search on-site. Junior techs lack experience.
Always fighting fires instead of preventing them. Customers frustrated by breakdowns. Missing upsell opportunities.
Dynamic scheduling based on skills, location, and real-time demand
AI predicts required parts and tools before dispatch
Agentforce-style AI empowering technicians in the field
Anticipate failures before they happen - fastest-rising priority
24/7 automated support handling routine inquiries
Chatbots and virtual assistants provide instant assistance for appointment scheduling, issue description, and job status tracking. AI handles routine inquiries while support staff focus on complex issues, delivering enhanced customer experiences.
Our solutions work across all equipment categories and service models
Seasonal demand prediction, preventive maintenance
Usage-based servicing, consumables management
Compliance tracking, calibration scheduling
Vibration analysis, production impact minimisation
| Metric | Before AI | After AI | Improvement |
|---|---|---|---|
| First-Time Fix Rate | 65% | 81% | +25% improvement |
| Jobs Per Technician/Day | 4.2 | 5.5 | +30% productivity |
| Travel Time | 35% of day | 28% of day | -20% reduction |
| Parts Inventory Costs | £250k/year | £212k/year | -15% savings |
| Emergency Calls | 40% of jobs | 20% of jobs | -50% reduction |
| Customer Satisfaction | 3.8/5.0 | 4.5/5.0 | +18% increase |
50 technicians, Midlands
Solution: Intelligent scheduling & parts prediction
Results:
Hospital equipment maintenance
Solution: Predictive maintenance & compliance AI
Results:
Printers and copiers
Solution: Mobile assistant & visual diagnostics
Results:
Our AI solutions integrate with your existing field service management systems
ServiceNow, Salesforce Field Service, Microsoft Dynamics
SAP, Oracle, Microsoft Business Central
iOS, Android, Progressive Web Apps
Process mapping
Analyse current workflows and data
System setup
Configure AI and integrate systems
Pilot launch
Test with select team and refine
Full rollout
Deploy to all teams with training
From £15,000
From £50,000
With 59% of companies planning predictive maintenance adoption and 75% of workers reporting time savings, now is the time to transform your field service operations.
30-minute consultation. Operational analysis. Clear recommendations.
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