MeldEagle: Our new Shopify product automation tool that helps you manage thousands of products effortlessly. Learn more

How we work


Our approach to building bespoke software that actually works for your business.


Software development done differently

We combine the budget certainty of traditional fixed-price contracts with the flexibility and visibility of agile development. The result? You know what you're paying, you see progress regularly, and you get software that actually solves your business problems. Want to learn more about who we are? Read about us.

Red Eagle Tech team collaborating with clients during a software development planning session

Our approach

Fixed-price agile

You know the cost upfront. We take on the estimation risk, not you. Swap features in and out without paying extra.

Rapid prototyping

See and test your solution before it's built. Wireframes and interactive prototypes validate requirements early.

User Panel validation

Real users test throughout development. We build what people actually need, not what we think they need.

Bi-weekly delivery

Working software every two weeks. Regular demos, continuous progress, and you're always in the loop.

Fixed-price agile: Budget certainty comes first

Let's address the elephant in the room: many business owners are understandably nervous about agile's reputation for open-ended costs. "You'll know the final price when it's done" doesn't work for anyone running a business with real budget constraints.

That's why we lead with fixed-price agile. You get the budget certainty of a traditional fixed-price contract, but with the flexibility to adapt as you learn. If you discover halfway through that Feature A is more important than Feature B, you can swap them. The total cost stays the same - you just get the features that matter most.

1. Discovery phase

We invest in thorough upfront discovery - understanding your business, documenting requirements, creating wireframes, and estimating effort. This is typically a fixed-price engagement of its own, so you know your investment before we start.

2. Fixed-price proposal

Based on discovery, we provide a fixed-price proposal for the development work. You know the total cost upfront. No surprises, no open-ended hourly billing, no "it depends" answers.

3. Agile delivery

We build using agile methods - sprints, regular demos, continuous feedback. You can reprioritise features, swap things in and out - but you don't pay extra. We absorb the risk of estimation, not you.

4. Shared success

We're incentivised to get it right because our profit depends on delivering efficiently. You're incentivised to engage because you get better software. Win-win.

Fixed-price agile process diagram showing Discovery, Proposal, Agile Delivery, and Shared Success phases
Our fixed-price agile approach: predictable costs with iterative delivery

Why this works: You get the predictability of traditional contracts with the adaptability of agile. Changes to scope become conversations about priorities rather than negotiations about cost.

Rapid prototyping: See it before it's built

One of the most powerful techniques in modern development is rapid prototyping - creating interactive simulations of your software before writing production code. This dramatically reduces the risk of building the wrong thing.

Wireframes

Simple, black-and-white layouts showing page structure, navigation, and information hierarchy. These help validate that we've understood your requirements before investing in visual design.

Interactive prototypes

Clickable mockups that simulate the user experience. You can walk through key workflows, test with real users, and refine before development begins.

Early feedback

Stakeholders and end-users can react to something tangible rather than abstract requirements. Misunderstandings surface when changes are cheap.

Research consistently shows that problems caught during prototyping cost a fraction to fix compared to problems discovered after development. It's one of the best investments in any software project.

User Panel validation: Real users throughout

We involve real end-users throughout development through what we call our User Panel approach. Rather than building software in isolation and hoping users like it, we gather continuous feedback from the people who will actually use the system.

Early validation

Users react to prototypes before development begins, catching issues when changes are cheapest.

Sprint reviews

Selected users test new features at the end of each sprint, providing real-world feedback.

Usability testing

Real-world testing of workflows and user experience with your actual target users.

Feedback loops

User insights directly inform backlog prioritisation and guide development decisions.

This approach ensures the software works for the people who need to use it every day - not just the stakeholders who signed off on requirements.

Bi-weekly delivery: Consistent progress you can see

We work in two-week sprints, which means you see working software every fortnight. Here's what each sprint looks like from your perspective:

Sprint cycle diagram showing the two-week rhythm of planning, building, reviewing, and adapting
Each sprint follows a consistent rhythm of plan, build, review, and adapt
When What happens Your involvement
Day 1 Sprint planning - agree what will be built this sprint 1-2 hours: Review priorities, answer questions
During sprint Team builds features, tests continuously Available for questions (email/Slack) - typically 30 mins
Day 10 Sprint review - demo of completed work 1 hour: See the demo, provide feedback
After review Backlog updated based on your feedback Optional: Discuss priority changes

Your typical time commitment: 3-5 hours per sprint (every two weeks). It's more than traditional waterfall, but significantly less than full-time project management - and the results are dramatically better because you're steering continuously.

Sprint board showing tasks moving through To Do, In Progress, and Done columns during a development sprint
You'll have visibility into the sprint board throughout development

What you'll receive throughout

Transparency is central to how we work. Here's what you can expect to receive at each stage of your project.

During discovery

  • Business requirements document
  • User stories organised by feature area
  • Wireframes for key user journeys
  • Technical architecture overview
  • Fixed-price proposal with clear scope
  • Project timeline with sprint schedule

During development

  • Working software every 2 weeks
  • Sprint summary updates
  • Access to staging environment for testing
  • Backlog visibility - see what's coming
  • Documentation as features are completed
  • Regular demos and progress reports

At launch

  • Production-ready software deployment
  • Complete source code and documentation
  • User training materials
  • Admin and configuration guides
  • Handover documentation for your team

After launch

  • Post-launch support period
  • Bug fixes and minor adjustments
  • Performance monitoring setup
  • Knowledge transfer to your team
  • Optional ongoing support packages

Ready to discuss your project?

Whether you're exploring options or ready to start, we'd love to understand your requirements and explain how our approach would work for your specific situation.

Let's talk View pricing guide

Learn more about our approach

Our partners

Microsoft Partner logo
Shopify Partners logo
QuickBooks logo
CrowdStrike logo
Check Point logo
NinjaOne logo
Axcient logo
Perimeter 81 logo

Our tech stack

C# logo

C#

.NET logo

.NET

Node.js logo

Node.js

React JS logo

React JS

Blazor logo

Blazor

SignalR logo

SignalR

Azure logo

Azure

Azure App Service logo

App Service

Azure Functions logo

Functions

GitHub logo

GitHub

Azure DevOps logo

DevOps

Azure Bicep logo

Bicep

Azure SQL logo

Azure SQL

MongoDB logo

MongoDB

OneLake logo

OneLake

Kafka logo

Kafka

Power BI logo

Power BI

Microsoft Fabric logo

Fabric

Azure AI Foundry logo

AI Foundry

Copilot logo

Copilot

OpenAI logo

OpenAI

Anthropic logo

Anthropic

Playwright logo

Playwright

Cloudflare logo

Cloudflare