Digital maturity assessment


Discover how digitally mature your organisation really is.


What this tool does

This assessment evaluates your organisation's digital maturity across five key dimensions: Technology Infrastructure, Digital Skills & Culture, Process Automation, Data & Analytics, and Digital Strategy. Answer 25 questions to discover your maturity level and get tailored recommendations for improvement.

This takes approximately 5-7 minutes to complete. All answers are processed locally in your browser.

Assess your digital maturity

Answer 25 questions to discover where your organisation sits on the digital maturity curve. This assessment evaluates five dimensions that research shows are critical for successful digital transformation.

Digital maturity assessment showing five levels from Initial (25-44) through to Optimised (105-125), with icons for Tech, Skills, Process, Data, and Strategy dimensions
Digital maturity progresses through five levels. Only 15% of UK SMEs reach Level 5 (Optimised).
Technology Infrastructure
Digital Skills & Culture
Process Automation
Data & Analytics
Digital Strategy

Question 1 of 25

How would you describe your organisation's use of cloud computing?

Your digital maturity level

Defined
Score: 75 / 125
Technology Infrastructure
15
Digital Skills & Culture
14
Process Automation
16
Data & Analytics
13
Digital Strategy
17

Your organisation has established foundations for digital transformation.

The 5 maturity levels

Organisations progress through five levels as their digital capabilities mature:

Level Score Range Characteristics
Initial 25-44 Ad-hoc digital practices, minimal strategy, reactive approach to technology
Developing 45-64 Some digital initiatives exist, but adoption is inconsistent across the business
Defined 65-84 Formal digital processes, growing capability, systematic approach emerging
Managed 85-104 Integrated digital operations, measurable outcomes, proactive improvement
Optimised 105-125 Advanced digital maturity, continuous innovation, competitive advantage through technology

Understanding the five dimensions

Technology Infrastructure

Your cloud adoption, system integration, security posture, and ability to scale technology with business growth.

Digital Skills & Culture

Employee digital competency, leadership support for digital initiatives, and organisational readiness for change.

Process Automation

How effectively you've digitised workflows, reduced manual tasks, and connected systems to work together.

Data & Analytics

Your ability to collect, analyse, and act on business data to make informed decisions and identify opportunities.

Digital Strategy

Whether you have a clear vision for digital transformation, investment commitment, and measurable goals.

How this assessment works

This digital maturity assessment evaluates your organisation across five interconnected dimensions that research has shown are critical for successful digital transformation. It's designed specifically for UK small and medium-sized businesses.

Assessment structure

  • 25 questions across 5 dimensions
  • 5 answer options per question (maturity levels 1-5)
  • 25-125 point scoring scale
  • Immediate results with personalised recommendations

How results are calculated

Each answer contributes 1-5 points. Your overall score is the sum of all 25 answers (25-125). Dimension scores show your total within each of the five areas (5-25 per dimension), helping you identify specific strengths and improvement opportunities.

UK benchmarking: Your results include UK SME benchmark context, showing how your maturity compares to typical UK businesses. Research shows around 50% of UK SMEs remain at early maturity stages, with only 15% achieving advanced digital maturity.

When to use this tool

  • Baseline assessment - Understand your current digital maturity before starting transformation initiatives
  • Strategic planning - Identify priority areas for investment in digital capabilities
  • Team alignment - Get leadership and teams on the same page about digital challenges
  • Progress tracking - Re-assess quarterly to measure improvement over time
  • Business case support - Use results to justify digital transformation investments

Frequently asked questions

A digital maturity assessment is a structured evaluation that measures how effectively your organisation has adopted digital technologies, processes, and culture. It evaluates your capabilities across multiple dimensions including technology infrastructure, digital skills, process automation, data analytics, and digital strategy to identify strengths and improvement opportunities.

This assessment takes approximately 5-7 minutes to complete. You'll answer 25 questions across five key dimensions: Technology Infrastructure, Digital Skills & Culture, Process Automation, Data & Analytics, and Digital Strategy. Each question has five options reflecting different maturity levels.

The five maturity levels are: Initial (25-44) where digital practices are ad-hoc with minimal strategy; Developing (45-64) with some digital initiatives but inconsistent adoption; Defined (65-84) with formal digital processes and growing capability; Managed (85-104) with integrated digital operations and measurable outcomes; and Optimised (105-125) representing advanced digital maturity with continuous innovation.

Research shows that approximately 50% of UK SMEs are still at early digital maturity stages, relying on basic technology and manual processes. Only about 15% have achieved advanced digital maturity with integrated systems and data-driven operations. Digitally mature organisations typically see 20-30% improvements in operational efficiency and customer satisfaction.

Your results include specific recommendations for improvement based on your maturity level and dimension scores. We recommend: sharing results with your leadership team; focusing on the dimension with the lowest score first; identifying 2-3 quick wins you can implement within 3 months; and exploring our digital transformation services for detailed assessment and roadmap planning.

Yes. Your assessment responses are processed in your browser and are not stored on our servers. We do not collect personal information during the assessment. Your results are generated instantly and are visible only to you.

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Ready to accelerate your digital transformation?

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